Shipping policy

Every ARTEM piece travels from historic valley looms directly to your wardrobe. Because our textiles require meticulous care and handling, dispatch times reflect our commitment to slow craftsmanship.

• Processing Time: Orders are typically processed and dispatched within 3 to 7 business days. For custom orders, please allow additional crafting time as communicated at checkout.

• Shipping Rates & Delivery Estimates:

  • Domestic (Pakistan): Delivered via secure courier within 2–5 business days post-dispatch.

  • International: Express global shipping available (delivered within 8–12 business days post-dispatch depending on destination).

• Duties and Taxes: International orders may be subject to local import duties, taxes, or customs clearance fees levied by the destination country. These charges are the sole responsibility of the recipient.

• Tracking: Once your order is dispatched, you will receive a tracking link via email to monitor its journey.